Last updated: June 11, 2026
Refund Policy
This policy describes how refunds are handled for ToolKeeper paid plans.
Digital SaaS access
Paid plans provide access to digital SaaS features. There is no physical product to return.
Case-by-case review
Refund requests will be reviewed case by case, considering account activity, timing, and applicable law.
First purchase window
For a first purchase, refunds may be considered within 14 days if the service was not meaningfully used.
Renewals
Subscription renewals are generally non-refundable after renewal unless required by law.
Cancel before renewal
Users are responsible for cancelling before renewal. Billing can be managed from your billing settings in the app.
Processor timing
Approved refunds may take additional time to appear because payment processors and banks control settlement timing.
Contact
To request a refund review, contact us at support@toolkeeper.app.
Contact us at support@toolkeeper.app